Customer service office
Our consultants are available five days a week to address any question you may have.

Please call:
HOTLINE 0-801-800-260
(22) 422 71 00


or email us:
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Monday through Friday from 8.00 am. to 5.00 pm.
 
 
Technical assistance
Many minor faults and problems can be resolved or diagnosed via our telephone help desk, which will provide you with proper guidelines or gather detailed information on the nature of the fault.

We guarantee round-the-clock technical assistance for every device we install.

Every problem should be reported at our (22) 422 73 00 telephone service or This e-mail address is being protected from spambots. You need JavaScript enabled to view it e-mail address, both attended by our Technical Assistance operators Monday through Friday from 8.00 am. to 5.00 pm.

After the office hours please call the number indicated under the “Alarm Cancellation” tab.
Our Monitoring Centre operator will put you through to the technical assistant on duty.




 
 
Call-off the false alarm
 
WARSZAWA
Odwoływanie alarmów:
(22) 422 77 77
KRAKÓW
Odwoływanie alarmów:
(22) 422 77 88
601 431 111
KATOWICE
Odwoływanie alarmów:
(22) 422 77 88
665 800 223
ZAKOPANE
Odwoływanie alarmów:
(22) 422 77 88
665 800 224
POZNAŃ
Odwoływanie alarmów:
(22) 422 77 88
603 602 199
GDAŃSK
Odwoływanie alarmów:
(22) 422 77 88
665 800 226
WROCŁAW
Odwoływanie alarmów:
(22) 422 77 88
665 800 227
ŁÓDŹ
Odwoływanie alarmów:
(22) 422 77 88
665 800 228
SZCZECIN
Odwoływanie alarmów:
(22) 422 77 88
665 800 229
 
BYDGOSZCZ
Odwoływanie alarmów:
(22) 422 77 88
665 800 232
 
Regional Offices
Head office:
ul. Poloneza 91
02-826 Warszawa
(22) 422 70 00
fax (22) 422 70 01
email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Click on the map to check
how to reach the choosen office

Regional Offices:    
     
Bydgoszcz 85-085, ul. Fordońska 21
Kontakt Tel. 52/ 325-89-26
Fax 52/ 325-89-27
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Gdańsk 80-116, ul. Szara 35
Kontakt Tel. 58/ 321-26-26
Fax 58/ 321-26-27
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Katowice 40-847, ul. Pukowca 15
Kontakt Tel. 32/ 200-01-11
Fax 32/ 200-01-10
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Kraków 31-357, ul. Conrada 63
Kontakt Tel. 12/ 636-20-05
Fax 12/ 636-19-02
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Łódź 90-457, ul. Piotrkowska 273
Kontakt Tel. 42/ 680-88-26
Fax 42/ 680-88-27
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Poznań 61-017, ul. Bałtycka 24/26
Kontakt Tel. 61/ 887 92 26
Fax 61/ 887-90-26
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Szczecin 71-617, ul. Żubrów 3
Kontakt Tel. 91/ 432-56-26
Fax 91/ 432-56-27
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Wrocław 51-162, ul. Miechowity 1
Kontakt Tel. 71/ 323-17-26
Fax 71/ 323-17-27
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Zakopane 34-500, ul. Balzera 1
Kontakt Tel. 18/ 201-16-40
Fax 18/ 201-16-45
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it