Technical assistance

Many minor faults and problems can be resolved or diagnosed via our telephone help desk, which will provide you with proper guidelines or gather detailed information on the nature of the fault.

We guarantee round-the-clock technical assistance for every device we install.

Every problem should be reported at our (22) 422 73 00 telephone service or This e-mail address is being protected from spambots. You need JavaScript enabled to view it e-mail address, both attended by our Technical Assistance operators Monday through Friday from 8.00 am. to 5.00 pm.

After the office hours please call the number indicated under the “Alarm Cancellation” tab.
Our Monitoring Centre operator will put you through to the technical assistant on duty.